FAQ

You can remove the watermark by going to "My SlideSnack" page and purchase the embed code (no watermark version) and the download package.

If the watermark still appears on your slideshow after you’ve activated the Premium options you need to clear the cache from your web browser and refresh the page.
(http://www.infront.com/help/clearing-your-cache)

The free version of SlideSnack will apply a watermark or ads on your presentation or slidecast, and will only display 20 slides per presentation and 5 minutes per slidecast.

SlideSnack is free and you have full access to all of its features. However, if you want to remove the watermark from your presentation or download it, you only have to pay 10 points to get access to both the download SWF and the premium embed code of your presentation or slidecast. You can buy points here.
Alternatively you can get a VIP membership which technically gives you unlimited points per month, to use them in all SnackTools apps including SlideSnack.

SnackTools points are the only currency you need to pay for the premium features throughout our applications. Points are required when you want to publish your work, the final step in SlideSnack. More precisely, you will need to pay if you wish to get a watermark-free embed without any limitation or if you want to download your slideshow.
You can buy 10 points (that’s how much the premium options cost you for 1 slideshow) or you can purchase points in bulk. SnackTools points never expire so you can use them on current and future projects without concern for an expiration date.
Read more about it here: http://www.snacktools.com/en/points.html

With points you can unlock premium features for your slideshow and it will stay premium forever. You can only edit your SlideSnack for 24hours when you unlock it with points.
The VIP subscription gives you unlimited points (for all SnackTools applications) for as long as it’s active. When (or if) it expires, all your widgets will be watermarked. Any unused points that you might have before getting a VIP subscription will remain available to use after the subscription becomes inactive.
Read more about points and VIP here: http://www.snacktools.com/blog/snacktools-points-and-vip-membership/

You can use SlideSnack for free, but you need 8 points to get access to both the download SWF and the premium embed code of your playlist. You can buy points here.
Alternatively you can get a VIP membership which technically gives you unlimited points per month, to use them in all SnackTools apps including SlideSnack.

The VIP membership is automatically renewed. However, if you choose to cancel your subscription or if your payment processor refuses the payment, your subscription will expire. In that case, the premium options will become locked and you won't be able to use them unless you unlock them with points or you get a new subscription. If your monthly subscription expires and you don't wish to renew it, you can use points to unlock the desired items (will stay unlocked forever).

Some PDFs are not web compliant because they were created with programs are quite old and will not create web compliant PDFs. But don’t worry, your PDF can be fixed if you re-save your PDF with the right program. Read this article and follow the tutorial to fix the PDF compatibility issue.
http://www.snacktools.com/blog/web-compliant-colors-in-pdf-files-how-to-reduce-errors/

In order to view the audio players created with SlideSnack you need Flash Player 10+. Get it from here.

As a free user you have some limitations. One of them is the fact that your slideshow will display only 20 slides. If you want more slides (up to 500) you can upgrade to a Premium solution.

As a free user you have some limitations. One of them is the fact that your slidecast be only 5 minutes long. If you want a longer slidecast you can upgrade to a Premium solution.

This article will answer your question.
http://www.snacktools.com/blog/snacktools-accounts-and-login-problems/

If a presentation/slidecast hosted on our cloud exceeds the maximum number of views/day, the slide presentation will turn into a static image and a small button will be displayed linking to the presentation's/slidecast's "direct link" page on SlideSnack.com. All standard items include 25,000 views/day, Extended VIP items include 50,000 views/day. This usually only happens if you publish your presentation on websites with huge traffic. For this purpose we suggest using the download option.

Make sure you save your documents as pdf/x, rasterize your images - this will make the presentations work smoothly and will also provide higher quality.
Good to know: make sure that all pages are of the same size, otherwise they will scale to the size of the first page.

You can upload files in JPG and PDF format. You can upload these JPGs and PDFs from you computer or import JPGs and PDFs from the Web.

You can add 500 slides (one JPG or PDF page equals a slide) per presentation but you can create as many presentations and slidecasts as you like. So if you add more PDFs or JPGs than can be used in one collection, the additional files will probably not make it to the final presentation.

Your presentation can be up to 500 slides long, but no larger than 100 MB. Every page in a PDF will become a slide, as well as every JPG you upload.

You can create as many as you want!

Yes, the PDFs will merge automatically, turning every PDF page into a slide.

All you have to do is check the box for "auto slide" from Settings, when you customize your SlideSnack.

Making a slidecast is really easy. If you think you need help, read this article:
http://www.snacktools.com/blog/how-to-make-a-voice-presentation-slidecast/

The purpose of slidecast is to offer context for slides and add explanations. If you want to make an image slideshow presentation with music, you can use PhotoSnack.

No, but you can add voice, and turn it into a slidecast!

For the free users, the length of the slidecast is limited to 5 minutes.

In order to view SlideSnack.com correctly we recommend Firefox, Google Chrome, or Safari.
SlideSnack.com will work on Microsoft IE9 and IE8 too. Also, you must have JavaScript enabled and the latest Flash Player version (you can get it from here).

You only have to pay 10 points to get access to both the download SWF and the premium embed code of your presentation or slidecast. You can buy points here.
Alternatively you can get a VIP membership which technically gives you unlimited points per month, to use them in all SnackTools apps including SlideSnack.

We provide a Windows executable file (.exe), a Mac OS X file (.app) and a Shockwave Flash file (.swf). We also provide an html file you can use to add the presentation to the web plus a folder with the presentation’s files(collection folder) and some instructions (.pdf).

We provide a Windows executable file (.exe), a Mac OS X file (.app) and a Shockwave Flash file (.swf), a folder with the presentation’s files(collection folder) and a Multimedia file (.mp4). We also provide an instruction file (.pdf).

No, you will always find the last version of your presentation/slidecast on the "My SlideSnack" page.

There are many ways in which you can share SlideSnack presentations or slidecasts. Whether you want to share a permanent link to your presentation or you want it integrated in your website, you can choose from the following options found on "My SlideSnack" page:
- Direct link - by selecting this option, a new personalized preview page hosted on SlideSnack.com will open. Sharing this link with your friends gives them the opportunity to comment on and share your presentation.
- Email - choose this option to share your presentation/slidecast by email.
- Embed code - copy the embed code and the paste it on any website that supports embeddable content.
- Download - choose this option if you want to have your presentation/slidecast on your computer. You will get a zip archive containing a Windows executable file (.exe), a Mac OS X file (.app), a Shockwave Flash file (.swf) and some instructions (.pdf). And if you download your slidecast you will also get a Multimedia file (.mp4).

There are various ways of posting your slide presentation to your personal or business wall on Facebook and to Twitter:
- You can copy and paste the direct link to your published presentation on Facebook or Twitter
- Click the "Post to wall" or “Tweet” button to directly post it to Facebook or Twitter

It's very easy to embed the presentation you created with SlideSnack. Just upload your presentation and when you're finished, click "Publish". In "My SlideSnack" page, click on the "Embed code" option and copy the generated HTML code. Paste the code in any HTML-supporting medium, such as your website or blog admin. If you make changes to your presentation, the changes are instantly visible where the presentation is already embedded. You don't have to copy and paste the new embed code, unless you have changed the size of your presentation.
Here are some articles on how you can embed SlideSnack presentations in different types of websites:
Wordpress
http://www.snacktools.com/blog/how-to-embed-a-presentation-on-wordpress/
Tumblr
http://www.snacktools.com/blog/how-to-add-a-presentation-on-tumblr/

You can edit published presentations/slidecasts. All you have to do is click "Edit", change PDFs/JPGs, customize the presentation and then hit the "Finish" button. For the slidecast editing all you have to do is record your slidecast again.
Warning: Once you re-publish a presentation/slidecast, it overwrites the previous version in LIVE mode!
All changes are instantly visible wherever the presentation/slidecast is already embedded. You don't have to copy and paste the new embed code, unless you have changed the size of your presentation widget.
When you use points to activate a presentation's premium options, it will remain editable for 24 hours only. VIP members can edit premium presentations without such time limitations.

FlipSnack and SlideSnack can both be used for presentations, but they look different. SlideSnack makes slideshow presentations (and you can add voice to it by making a slidecast) and FlipSnack is an application for making flipbooks.
They are both great tools.

Yes. SlideSnack players are 100% customizable, making them a smart solution for web developers.

For partnerships, affiliation or private issues regarding your accounts, contact us via email at the following address: contact@snacktools.com.